How to Reply on email messages
1. Respond to your email inquiries by clicking on the message (You may click on any area under the rows of Account, Customer, Title).
2. An expanded view of the email will appear on the right side of the screen.
3. To send a reply, click the curved arrow button.
4. A text box will appear. Type in or edit your reply. Clicking Send and close, will send and move the replied message out of the Inbox folder. If you wish to keep the message, click Send instead.
5. Closed messages can still be viewed. If you wish to read back on an email thread, go to View All Messages. For an easier search, use the customer's eBay ID as keyword.