There are two main steps to integrate your Amazon account in Urban Seller.
First, you need to fill in the details of your Amazon Sales Channel in order to integrate the account.
Second, you need to integrate the email address connected to your Amazon account in order the messages to appear in Urban Seller.
1. Amazon Account Integration (Click HERE to watch the video guide)
In order to integrate Amazon Account into Urban Seller, go to Settings -> Channels Settings -> Amazon Accounts -> Add new Account.
A new screen will appear where you have to add your business information.
Name: Add a friendly name of the store for your own convenience in order to easily recognize it in Urban Seller
User ID field: It is not necessary to fill in with an email address - you can type in anything
On the ''Region'' option below you should select if you are integrating Amazon USA account or Amazon Europe Account.
Once you have selected the Region, the system will ask you to select the countries you are selling to in the selected Amazon Region. You can select all countries by clicking on them one by one as shown below.
Once you have selected the ''Active Sites'', you need to press on the ‘’Get authorization token from Amazon’’. Then, you will need to enter into your Amazon account.
if the above link did not work, please log in Seller Central, head to App & Services drop menu and select Manage your apps as shown here:
You will be directed to apps window, click on "Authorize new developer" button and follow the authorization process
When you select the ‘’Authorize a Developer’’ option, a new screen will appear asking you to fill a ''Developer’s Name'' and a ''Developer Account Number''. Bear in mind the following information:
For Amazon EU:
Developer's Name: UrbanSeller EU
Developer Acount Number: 6618-6681-0486
For Amazon US, Mexico and Canada, and Brazil:
Developer's Name: UrbanSeller NA
Developer Account Number: 1140-9027-9544
Once filling the information required, click the ''Next'' button to continue.
Once you select the ''Next'' button, a new screen will appear asking you to agree with the Amazon Licences and Policies. Select those options and click the Next button on the bottom right to continue.
Once you press the ''Next'' button, Amazon will provide you with an important information such as Seller ID and Marketplace Web Service(MWS) Authorization Token as shown below.
Go back to the Urban Seller Amazon Integration window and fill the ‘‘Seller ID’’ and ‘’MWS Authorisation token’’ you have just received from Amazon following the image below.
Once you are ready, click ‘’Save Config’’ and now you have your Amazon account Integrated into Urban Seller.
2. Connect an Amazon email address (Click HERE to watch the video guide)
Since you have integrated your Amazon account into Urban Seller, now you have to connect the email address you are using entering your Amazon account in order to receive your Amazon emails into the system.
To set up the email address, you need to go to Settings -> Channels Settings -> Add Email Accounts -> choose whether you are adding a Gmail Account or another IMAP Email Account.
3. For a different email account than Gmail, click on IMAP Email Account and fill in the required information:
Account Name: Create a friendly name of this email account - you can put any text of your choice
Email: You may use a different email address besides the email address used for logging in
Username - Fill in the email address you would like to integrate to Urban Seller.
Password - Use the Password of your email address.
Label Messages - Select a specific label for all incoming messages from this email account.
Select the "Skip Inbox for retried messages" checkbox so the emails to be added only in the selected Label Folder and not to go in the Inbox folder.
IMAP/SMTP - Use the suggested incoming/outgoing server settings and port numbers of your email domain.
Once the Incoming / Outgoing server settings have been filled in, please kindly click on the Test button in order to verify the information.
"Mark email as Read" check box - if checked, all emails from your email account linked to your Urban Seller will be marked as read.
5. For a Gmail account integration, click on the Gmail button and then select Connect Gmail/G Suite.
6. A block popup window will appear on the top right hand-side of the screen where you need to click on the link in order to proceed.
7. Once clicking on the link, it is time to choose the Google Account you would like to integrate.
8. In order to proceed, click on the Allow button.
9. Choose the accessibility of the email account you are integrating and click Save once done.
p.s: Setup Email Privacy
Urban Seller allows you to integrate your email address and set it up as "Private" if you would like to limit the access of other agents to it.
Bear in mind that the agents with Admin rights will be able to see your Private emails.
You can Set your email address as Shared and select a specific agent who can also have an access to your emails.