Urban Seller provides the feature to easily compose an alternative email without even have to switch to different email platforms.
1. Click on the''Messages’’ section and then select the ''NEW’’ button.
A pop-up window will appear where you have to fill in the information required.
From: An email address from which you are sending the message.
Bear in mind that if you have registered multiple email addresses, you can select from which one exactly you would like the email to be sent
To: Add here the recipient’s email address
CC/BCC: Add a copy of the email you are sending
Subject: Select a subject of the email
2. You can also compose an alternative email directly by clicking on the customer's email address from the right hand-side of the order screen.