Monitor your multi-channel orders. Have a full overview of the details.
1. Go to the Orders section of your Urban Seller.
2. You will be provided with a screen and a full overview of your orders.
3. Once you click on a specific order, you will be provided with a full overview of its details.
3. You can directly add notes to your orders (this feature requires Linnworks integration).
4. Issue partial/full refund of the order (This feature requires PayPal Integration)
Once you click on "Issue PayPal Refund" button, a pop up window will appear requiring you to fill in the amount for the refund.
5. You can Search Orders by Different Criteria as shown below.
Click User Id and from the drop-down menu choose the option by which you want to search and in the search field write the relevant information
If you want to specify more options click the "Filter Icon" in the search field.
6. Urban Seller shows you even the Buyer's Comment.