''Message Templates'' are another feature of Urban Seller. These canned responses save your time while replying to a customer.
In order to create a message template, go to the ''Settings’’ section of you Urban Seller account and then click on the ''Message Templates'' option.
Click on the ''Create'' button in order to create a new template.
A pop-up window will appear asking you to fill information in regards with the template:
Name: Type some keywords to easily identify the content of the canned response
Title: Select the subject of the email
Text/Body: Fill in the exact message content of the canned response.
Once you have created the template, you can use it already by replying to a customer.
When you start replying to a message, there is a ‘’Templates’’ button on the down right-hand side of the box.
Once you have clicked on the ''Template'' button, you will be able to see all your templates.
Now all you have to do is to select the required one and it will appear in the body content.
Once you click on the template you are going to use, the whole content will appear in the reply box, so all you have to do now is to send your email.