Another feature of Urban Seller, are Message templates. These are canned responses that you can use to lessen email handling time. This avoids repetitive typing of email content, which can still be personalized.
To create a Message template:
1. Login to your Urban Seller at https://login.app.urbanseller.com/
2. Go to Settings or gear icon on the top left part of the screen
3. Click Message Templates
4. Click Create Template
5. Fill in the required fields.
Name - Keywords to easily identify the content of the canned response.
Title - The subject of the email.
Body - Content of the canned response
6. Click Save
7. Log out then log in to your account, to view the changes made.
8. To use Canned responses, click on the Canned responses button on the reply box. Then, click on the canned reply that you prefer to use.