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  1. Urban Seller Support
  2. Knowledge Base
  3. How To's

How To's

Follow New articles New articles and comments
  • Add a note to a message
  • Assign a message to an agent
  • Auto-response Set up
  • Bulk actions for emails
  • Cancel an eBay order
  • Change the status of an email
  • Check for eBay Feedback
  • Check Linnworks stock level
  • Check SureDone Stock Level
  • Compose an alternative email
  • Contact eBay customer through Urban Seller
  • Create an Internal Ticket
  • Create Message Templates
  • Create Text Snippets
  • Feedback Soliciting
  • Handle eBay cases
  • Issue PayPal partial/full refund to a customer
  • Manage a return request
  • Reply to an email
  • Set up Companies
  • Set up Message Rules & Priorities
  • Translate a message
  • Voice Recognition
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